Agent feedback is an often sought request, but rarely accepted. It seems that feedback request is an annoyance to more than a few agents. Which strikes me as a bit odd. Particularly since here in the south, at least in Birmingham, AL, we do regularly make a point of asking for feedback as a common courtesy (we don't always get it, but would like it just the same).
Here's my take on agent feedback:
- It does extend a courtesy. I'll admit that I don't do it all of the time, but when possible I try to give feedback. Mostly I just forget, but if an agent contacts me or sends an email, I am always willing to oblige.
- I do understand that some agents are busier than others. So if you're an agent that has umpteen showings on any given day, it is understandable that you are unlikely to provide feedback and that's okay.
- We are each other's competiton, but we also support one another by showing each other's listings.
- By providing feedback, is it possible that it can assist in building credibilty and mutual respect. Both of which makes agents want to work with you and show your listings
- As a listing agent, if you honestly felt that you had a good, solid listing and it wasn't selling; wouldn't you AND your seller want to know what you may have overlooked? It really isn't always price?
I do have to admit that I have been guilty of calling back an agent and asking for feedback. I must also admit that sometimes I feel a little silly in doing so and the agent on the other end may be a little uncomfortable. I think I'll curb this practice of calling for feedback and see how personal email request for feedback works. In either case I am seeking information I may not get and will consider it a PLUS if I do.
Feedback is not a requirement and even if it were, it would be unenforceable. Is there anyone that agrees that providing feedback is a worthwhile activity?
This post is a spin off of Realtor Magazine's "It's Common Courtesy, Folks!".
Charita Cadenhead, Your Metropolitan Birmingham, Alabama Real Estate Broker of Choice
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Charita H. Cadenhead, Realtor®
Keller Williams Realty Metro North
Gardendale, AL 35071
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